As i mentioned a number of nice brochures and hand outs that you give to the patients as well. That’s Florida Pro system. Not an inexpensive system. You are looking at somewhere around $5,500 or so for single user system that’s going to be the hardware and the software and training and all of that. By the way the numbers that I am quoting here are retail prices. Usually companies like mine and other out there can probably get a better pricing. Around $5,500 for everything. I think that about $2,500 per operatory beyond that if you want to do multiple operatory .Really nice system. Not inexpensive.
What about patient education software? I think that’s really a great thing for people to be using. There is number of good systems out there. Most of you are probably familiar with Casey. Casey is the E hundred pound gorilla of patient education software. Unfortunately its $8000 patient education software. There are number of alternatives out there that are prices about third or a quarter of what Casey charge. There is nothing wrong with Casey, ‘m not trying to know them anyway. I just find that a number of offices that we work with say that we are looking for a little better value for proposition or some think like this. One of the ones that I have recommend for lot of offices is called or sphere. You may have heard that it’s under a new name. Well i think they still sell the Orisphere but also Curbdental is now offering tips for free, it’s called Curb Ed. It’s completely free. It’s the exact software. I think its curbed.com. You can get more information about that. The Orisphere is the one that we have recommended for a lot of offices, very similar to what you would see with most patient education software’s. A series of libraries that you can stream together in a playlist For example if your want to show patients something like an implant placement versus implant restoration that could be to a CD or DVD to take how with them. All the things that you would expect from modern software. Just to show you some their slides. Really good graphics.
This is a thing we hear from some of our offices they don’t want to show patients anatomical things. For example something like an implant a verb going into the bone. They think that patients are going to be freaked out by it. I think you just have to gage with you patients. Some of them are not going to be comfortable with it and some of them couldn’t care less. So gage with your patients. The other thing with patients education software is that I always recommend to use it with a staff member hit a dentist chair site. Sticking that patient in chair and just having them listen to a little movie and then coming back and talking to them is a mistake. You have to keep in mind that the patient is usually not there to buy procedure, they are there to buy you or accurately the confidence that you can perform that for them. So do a chair site don’t use the patient education software as a crotch. Again there are some of the slides that you would normally see with the Orisphere, they’ve got Cirac and all the latest and greatest stuff. Showing pocketing and build up. Again all the things that you would typically expect to see with patient education software system. One that we have recommended for a number of offices is one that is called except. This is developed by a periodontist in Florida. What’s unique about the Except system is that most of the patient education software or programs out there is showing you somebody wales teeth , the patient may have a little trouble relating to and in my mind probably one of the most effective ways that you can educate patient is when it is with their own images. So to call except a patient education software may be a bit of a miss nomer. I think it’s more accurate to call it a treatment playing software. So what i you want to be able to do is to take something like this where got the diasima, the central, and the latels could use a bit of crown lengthening. The cans can use a little tissue coverage there, perhaps cover things up. Ideally and under five minutes because truthfully I know the way dentist are. Its goings take us more than 5 minutes we are probably not going to do I but you can very easily simulate the constitution graphs on 6 and 11 or Canadian people and 1-3 and 2-3, crown lengthening on the laterals, closing up the black triangle with [Inaudible]and of course doing some whitening .
One [Inaudible] software like this. Be really sure that you can produce into his mouth what you are showing them in the screen. Usually they are going to want you to print this out for them, they are going to want to take it home and discuss with their response. When they come back into that procedure your know darn well that they probably have that with them so what I always recommend doing is under promise and over deliver and that way you’re going be a hero in their eyes. For example don’t show them chicklet on the screen off you don’t know if product that. Show them maybe one or two shades lighter what they’ve got that way when you produces something better than they thought then you’re going to look golden in their eyes.
You can also do things with this program like numbering things or draining where are, showing how important would function. This is a really nice programs. I can’t give an example of what the cost is. Somewhere around $3000 give or take it. We work with a number of companies using that one as well.
Confirmation and surveys. This is as I said a really hot area right now. I’m not sure if the market is really support all the different ones that are out there but Viewpoint want the first one out there, Smile Reminders is one that is popular as well. My favourite one is one called the Man force. We installed it in a ton of offices. They are available in Canada and the US. Really great company, great product. There’s a lot of things that it can do. It was basically built initially as a way for confirming appointments but they went a lot beyond that. For example lets say that you want to send out an email to every patient that not been in within the last 6 months, offer them some type of discount on whitening or some kind of deal like that. The software does that automatically for you, just say go ahead and find everybody who hasn’t been in 6 months and send it automatically. You can track all this stuff which is critical because you want to know if it’s effective.
One of the things that i like about the Demand Force software is that they guarantee at least 3-1 return on investment or it’s free the next month. Most of these programs they cost somewhere around $200- $300 per month. So the Demand Force is basically saying we can track all this stuff for you , you’re going o see at least $900 per month in increased revenue or you don’t pay within the next month . I am not aware of any other software program that does something like that. The core of the program is that it sends out the confirmation for the patient, they click on that little confirm button that’s going to go back to the dashboard that the office manager has on their screen where you can keep a running total of whose coming in and who is to be confirmed.
The other next thing that they have are these surveys where you can customize this and send the survey out to the patients after they have been into the office, try to get feedback from hem and how you can a prove . Another really critical reason why I think the resurveys are important. This is just showing you that screen where you get that dashboard to the office manager where you they can monitor. The reason why those surveys are important demand force has a relationship with a little commonly called Google. To may have heard about them. Basically no one is ever going to say that if you use a software you’re for sure going to get to the top of the list. When your do that, any of you who have familiar with what is called google local. You’re going to get get a little map with 10 pins on it .You are going to have 10 practises listed in the three, their website , their phone number and you are going to see reviews. Yes they are a number of companies that can give you reviews. At least for San Francisco which is where the Demand Force is based every single one of those top ten if you click on the number of reviews it’s going to review from Demand Force . So you are not necessarily guaranteed to get to the top. In our experience the more reviews that you have the more feedback that you have from patients the higher you’re going to rank with google searches and Demand Force definitely does that and that including in that $300 per month fee that you are paying them besides the confirmation and all that stuff. This is a great program, recommended for a lot of practise as well.
What about offices that are trying to go chartless and paperless that aren’t going to take my recommendations and look at a program like Maxident? How do you get those signatures into the practise management software? Probably my favourite program out there is Dent Form friend of mine and in the bay area. I’m just going to quickly go through some of their slides. I’m not here to sell you anything or to market anything like that. But the whole premise behind this and that and going chartless makes sense for a lot offices. You are going to save time, you are going to be a lot more effect as well. You are going to reduce the cost. I can’t think of anything that is more time consuming than scanning and charge. When lecture on this topic people always say to me what’s your feeling on scanning and charts and whit I usually say as the dentist in the group is that if you have a staff member that you are trying to get rid of and you don’t want to fire them go ahead and give them the job of scanning and guaranteed h they will portably be gone within a week . It’s a painful, time consuming job so. If there is a way that you can get all of that stuff electronically before paper. To me you are going to put it on paper and then scan it in your are pretty much doubling your work load. It so way to get you digitally from the get go and to me that is always the best way of doing it .